Schweizerhof Zermatt - A Small Luxury Hotel | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920

“The hotel's location makes accessing Zermatt's attractions incredibly convenient and enjoyable.”view full review

Schweizerhof Zermatt - A Small Luxury Hotel offers 4-star accommodations with premium amenities, including an indoor swimming pool and a wellness area. The hotel features warm wooden interiors and modern design, making it a refined retreat in the heart of Zermatt. Many rooms provide balconies with stunning views of the Matterhorn.

Rooms & Amenities

At Schweizerhof Zermatt, all 95 double rooms and suites are equipped with premium bedding, iPads, and a selection of luxury toiletries. Many accommodations feature balconies and large windows that invite natural light while offering breathtaking views of the mountain peaks. Family suites and junior suites can accommodate up to four guests, making it suitable for both couples and families.

Dining Options

Dining at Schweizerhof Zermatt includes various on-site venues, where guests can experience authentic Swiss cuisine and global flavors. Signature meals include raclette and fondue at the Cheese Factory, and sushi at Myoko. An open kitchen allows guests to enjoy live cooking preparations during their meals.

Leisure & Services

Guests can unwind in the full-service spa, which features signature massages and treatments designed to enhance overall wellness. The hotel also offers a fitness center, steam bath, and sauna facilities. Outdoor enthusiasts can access nearby ski bus stops and railway stations for winter sports and hiking adventures.

Business & Location

Schweizerhof Zermatt provides conference facilities for up to 90 participants, making it suitable for business events. The hotel is conveniently located within walking distance of the Matterhorn Museum and offers complimentary transfer services from Zermatt's train station. Guests appreciate the car-free environment, enhancing their comfort during their stay.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Junior Suite Matterhorn View

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Attica Suite

Max:

2 persons

485 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Zermatt700 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1000 ft

Train400 ft

Bus

Bus stop 7.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Diverse Dining Options

“During my stay, I had the pleasure of dining at the hotel's two fantastic restaurants, one offering international cuisine and the other specializing in traditional fondue. The variety in the menu allowed us to enjoy delicious meals that catered to our tastes, enhancing our overall experience.” view full review

Chalet Aesthetic with Modern Comforts

“I was enamored by my beautifully decorated room with a modern take on the classic chalet style. The room provided ample space and came with a comfortable bed and a cozy balcony where I could soak in the fine views of the Matterhorn each morning.” view full review

Luxurious Spa Facilities

“After a day of exploring, I enjoyed unwinding in the hotel's really good spa facilities with a sauna, steam room, and swimming pool. These amenities were perfect for relaxing and rejuvenating, especially on days when outdoor activities were limited by the weather.” view full review

Refreshing Shower Experience

“The bathroom in my room was a highlight, with a spacious shower with excellent water pressure. It was a wonderful way to refresh after a long day of adventures, and I appreciated the high-quality toiletries provided.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Billiard tables
Table tennis
Sports trainer

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920

Map view

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920

City landmarks

Landmark

The Matterhorn

1.3 mi

Landmark

Gorner Gorge

1.1 mi

Landmark

Sunnegga

1.6 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.3 mi

Ski Area

Wolli park for beginners Sunnegga

1.2 mi

Theme Park

Forest Fun-Park Zermatt

4400 ft

Beach

Leisee

1.3 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.0 mi

Garden

Ricola Herb Garden

1.3 mi

Garden

Dossen Glacier Garden

2.0 mi

Landmark

Zmutt Glacier

1.9 mi

Landmark

Zmutt

1.8 mi

Bridge

Hangebrucke

2.0 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.2 mi

Landmark

Kapelle Mutt

1.8 mi

Beach

Grunsee

2.2 mi

Nearby

Museum

Matterhorn Museum

1400 ft

Cemetery

Mountaineer's Cemetery

1500 ft

Church

St Peter's English Church

900 ft

Bridge

Photopoint Kirchbrucke bridge

1500 ft

Church

Parish Church of St. Mauritius

1600 ft

Bahnhofstrasse

Walk of Climb

1100 ft

Stellisee 3920 Zermatt

Stellisee

500 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1200 ft

Hohbalmen

500 ft

Castor Mountain

500 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1600 ft

Murmeli Brunnen

600 ft

Denner Partner

1200 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1300 ft

Restaurants

Steakhouse 'zur alten Muhle'

200 ft

Bahnhofstrasse 18

Biner Backerei-Konditorei

200 ft

Bahnhofstrasse 7a

Walliserkanne

500 ft

32 Bahnhofstrasse

Republic Zermatt

500 ft

Brantschenhaus 18

Baeckerei

300 ft

Bahnhofstrasse 28

Restaurant Continental

400 ft

Brantschenhaus 3 Hotel Continental

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 118 reviews

#60 of 107 hotels in Zermatt based on Tripadvisor

Billy

United States, March 2025

6.0/10

My stay at Schweizerhof Zermatt was mostly enjoyable. The newly renovated atmosphere was stylish, and with the amazing food options, I felt well taken care of, but the breakfast staff could really improve their service. I was also a bit surprised by how loud the music from the lobby was at night, which was distracting when trying to relax in my room.

Rooms

9.0

I loved my room, which was freshly renovated and featured a Dyson hairdryer and a Nespresso machine. The comfortable bed made for great nights of sleep, though I did notice it was a bit smaller than I expected.

Service

7.0

The front desk and housekeeping teams were fantastic and attentive, but I had a negative experience with a couple of the breakfast staff who were not very polite.

Location

10.0

Absolutely loved the location! It was super convenient-just a short walk from the Gornergrat train station and the town center. Perfect for exploring Zermatt and getting around.

Dining

8.0

The breakfast buffet was solid, offering a nice variety, but I didn't always feel welcome when asking for specific items. Dinner was lively and the atmosphere was fantastic, especially with the live music.

Facilities

8.0

The hotel itself had great amenities, including a relaxing spa. However, the shower was really slippery, which made me uneasy during my shower. Overall, the convenience of room service and ski rentals was a big plus.

United States, February 2025

7.2/10

I had a week-long stay at Schweizerhof Zermatt over New Year's and while the hotel offered a relaxing spa and a cozy atmosphere, my experience was mixed. On the upside, the location was perfect, just a quick walk from the train station, and the breakfast selection was excellent. However, our room was uncomfortably warm with no AC, and noisy crowds outside kept me awake. Overall, it was a nice trip, but the lack of cooling made it tough to truly enjoy.

Rooms

7.0

My junior suite was stylish and had a great view of the Matterhorn, but it felt a bit cramped with not much soundproofing, so I was disturbed by noise from neighboring rooms.

Service

8.0

The staff were friendly and attentive, with the concierge, Jose, providing especially great local tips. Unfortunately, there were some communication issues regarding noise disruptions.

Location

9.0

Centrally located on the main street, it was super easy to catch the train and access nearby attractions, which I loved.

Dining

9.0

Breakfast was fantastic with a variety of options, and the dinner at Schweizerhof Kitchen was a standout experience.

Facilities

8.0

The spa was a lovely retreat after long days out, but the noise from the bustling lobby area wasn't ideal for relaxation.

Carlos

United States, February 2025

6.4/10

My stay at Schweizerhof Zermatt was overall wonderful, with a gorgeous room that had a stunning Matterhorn view. The dining experience was really good, especially at the lobby restaurant where I enjoyed two dinners. However, there were some minor hiccups with the app for meal reservations and the soundproofing between adjoining rooms could be improved.

Rooms

9.0

I loved the tastefully decorated Junior Suite, which offered a amazing Matterhorn view. The amenities like the Dyson hair dryer and Nespresso machine added a touch of luxury, though I noticed the soundproofing between adjoining rooms wasn't quite up to par.

Service

8.0

While most of the staff was friendly and accommodating, I experienced a bit of inconvenience with the front desk regarding an app issue. However, other staff members went above and beyond to make my stay enjoyable.

Location

10.0

The location was perfect, just a short walk from the train station, making it easy to explore Zermatt. I found the accessibility to ski lifts and attractions very convenient.

Dining

9.0

The dining options were excellent, particularly breakfast with a wonderful variety of food. I returned to the lobby restaurant for dinner as the dishes were of excellent quality, really exceeding my expectations.

Facilities

9.0

The hotel boasted fantastic facilities, including a lovely spa and pool area which were perfect for relaxing after a day on the slopes. Room service was prompt and offered a great selection of dishes.

John

United States, November 2024

6.6/10

My stay at Schweizerhof Zermatt was fantastic, with a great blend of modern comfort and a touch of vintage charm. The staff were incredibly attentive and made my experience nice, although I did miss some of the previous hotel's personal touches, like free tea after skiing. The spa facilities were lovely and provided a great way to unwind after a long day on the slopes.

Rooms

9.0

The rooms are modern and very clean, equipped with iPad-controlled devices that provided convenience for accessing music and movies. I loved the comfortable beds and the spacious layout, which made it easy to settle in and relax. However, my room was a bit noisy due to its location on the main road, which could be bothersome at night.

Service

10.0

The service was excellent, with staff going above and beyond to ensure my satisfaction. Jose, the concierge, was particularly helpful, and the overall atmosphere felt welcoming and friendly. A huge shoutout to the team for their attentiveness throughout my stay.

Location

10.0

The hotel is perfectly located close to the train station and the Gornergrat Bahn, making it easy to get out and explore Zermatt and the mountains. This convenience was a significant advantage during my trip.

Dining

8.0

Dining at the hotel was a highlight, with a vibrant bar and restaurant that had a great ambiance. The breakfast buffet offered a wide variety of delicious options that set a positive tone for the day. However, I encountered a bit of rudeness from the breakfast staff, which put a slight dampener on the experience.

Facilities

9.0

The spa was a wonderful retreat, featuring a large pool and various relaxation areas. I particularly enjoyed the massages, which were well-executed. However, I noticed that the jacuzzi and steam room were limited to adults, which could be a downside for families.

Rick

United States, October 2024

7.2/10

I had a nice stay at Schweizerhof Zermatt with a fantastic location just steps from the train station and attentive staff who really enhanced my experience. The breakfast buffet was a standout with a wide variety of options to fuel my day. However, I did encounter some noise issues at night due to the lively atmosphere in the lobby, which didn't always allow for a peaceful retreat.

Rooms

9.0

My double room was well-appointed, though it was a bit snug for two people. The decor was stylish and inviting, making it a pleasant place to unwind after a long day of exploring.

Service

10.0

The staff were incredibly helpful, especially Jose, who assisted with dining reservations and local knowledge. They were genuinely interested in ensuring my satisfaction throughout my stay.

Location

10.0

The hotel's location was incredibly convenient, making it easy for me to access the train station and explore Zermatt's attractions. It truly made me feel at home in the heart of the village.

Dining

9.0

Breakfast was delicious with an impressive variety to choose from; I particularly enjoyed the fresh pastries and hearty options to set me up for the day ahead.

Facilities

8.0

While I appreciated the spa facilities and convenient in-house ski rentals, I wish the spa area was larger to accommodate more guests. Nonetheless, it provided a relaxing experience after a busy day.